Privacy Notice |
Privacy NoticeYour privacy is important to us. The secure information we collect is to provide a more personalized shopping experience. Personal information collected on this site is used strictly by Charming Words, Charming Dogs, Charming Cats and Charming Horses, and will not, at any time, be redistributed. Legal NoticeThe name and logo of Charming Words, Charming Dogs, Charming Cats and Charming Horses are the trademark and or service mark of White Horse International Inc. The Charming Words, Charming Dogs, Charming Cats and Charming Horses name and logo may not be used in part or in it's entirety without specific written permission. Unauthorized use is strictly prohibited and unlawful under United States and International Trademark Law. All content, graphics, and images are copyrighted and may not be used in part or in their entirety without specific written permission from the copyright holder. Unauthorized use is strictly prohibited and unlawful under United States and International Copyright Law. Charming Words, Charming Dogs, Charming Cats and Charming Horses does not hold the copyrights to all product images. Product images have been used with the permission from the appropriate suppliers. |
Return Policy: Please thoroughly examine your purchase upon receipt. Only unused merchandise may be returned, and must be returned within 7 days of receiving it. Only credit towards other merchandise will be given for returns, and any shipping charge will be solely your responsibility. There is a 20% restocking fee on any returned merchandise. All returns must have pre-approval and a return authorization number. Please e-mail us for this number at charmingword@aol.com
SHIPPING:
You will not receive a confirmation from us after you pay with Paypal. If you receive a Paypal Id or transaction number, that is your confirmation, and we received your order. It can take up to TWO weeks for you to receive your package. If you live in Canada, it could take longer.
Please note that all Canadian orders need to pay for Global Priority Mail. Our shipping rates that our built into our website are for US customers only.SHIPPING RATES FOR MERCHANDISE TOTALS:
Price Includes Insurance
| $0.01 USD - $15.00 USD | $5.00 Shipping Rate |
| $15.01 USD - $49.99 USD | $5.50 Shipping Rate |
| $50.00 USD - $149.99 USD | $7.00 Shipping Rate |
| $150.00 USD -$299.99 | $8.00 Shipping Rate |
| $300.00 USD and Up | $9.00 Shipping Rate |
| Canada and International | $10.00 - $15.00 USPS Global Priority - A separate invoice will be sent to you, depending upon location |
United States Shipping Upgrades:
| Priority Mail 2-3 Day Service $4.00 (this will combine with the regular shipping rate in your cart) |
FedEx Overnight $45.00 |
| Fed Ex 2nd Day Service $ 35.00 |
Transit Times:
Please allow up to 14 business days to receive your package, before you e-mail us stating that you did not receive it. We ship by USPS, and sometimes we feel that we could walk it to your house faster than they could deliver it. If you are concerned about a timely delivery, please upgrade to a quicker method of delivery. You will find this service in the paragraph directly above this one.
See our sister site for more great handcrafted jewelry and italian charms!
Send mail to charmingword@aol.com
with questions or comments about this web site.
Copyright © 2006 - 2007 Just Charming, Inc. dba. Charming Dogs, Charming Words
Last modified: May 18, 2007